ideal spot for exploring durango's natural beauty and charm

i thoroughly enjoyed my stay, with wonderful access to both animas city park just a short stroll away and the friendly atmosphere of the staff, who ensured my experience was comfortable and enjoyable throughout my visit.

The lobby was beautifully decorated, exuding warmth and charm. I particularly appreciated the spacious breakfast area, making dining easier for seniors like me. The cozy seating near the fireplace invited conversation and relaxation.

Elevator service could be improved for accessibility.

The breakfast spread was amazing, especially the freshly baked croissants! The staff was friendly, making our stay enjoyable. However, the noise from the neighboring rooms was a bit distracting at night. 😅

I recently stayed for 3 nights in a cozy King Room, and the breakfast was a real treat with tons of options! The indoor pool and jacuzzi were perfect for unwinding after a day of exploring. Just a heads up, the water dispenser at the front desk could be a bit faster.

I thoroughly enjoyed my stay at Hampton Inn Durango. The lobby was beautifully decorated and welcoming, and the spacious breakfast area made dining easy. I appreciated the hotel's accessibility features, making it comfortable for seniors like myself.

Improved elevator service would be beneficial for seniors.

I stayed for 2 nights in a Queen Suite with Sofa Bed. The pool area was nice, but we couldn't use it due to lighting issues. Breakfast was great, with a good variety, and staff were friendly and helpful throughout my stay. It was a pleasant experience.

100% recommend for a brief pit stop

Comfortable rooms, friendly staff, and excellent breakfast, with a well-maintained indoor swimming pool that was perfect for relaxing after a long drive and a convenient location that made it easy to explore local attractions.

Breakfast was advertised until 9:30 am, but we found limited food options at that time.

The breakfast spread was decent, with tasty options that fueled my culinary escapades around town. Plus, the pool area looked inviting, perfect for a lazy afternoon, though I missed out on swimming due to lightning. Such a bummer! But honestly, Durango Joe's Coffee just down the road was a solid find.

The front desk service was a letdown when I asked for help. The water dispenser stuttered out water like it was on a coffee break! Oh, and the toilet situation? Not cool—black mold isn't something I want to encounter on vacation.

Not quite the usual charm

Had a real nice breakfast with fresh fruits and pastries each morning, also appreciated the warm cookies waiting for us at check-in. The staff was friendly and even remembered my name after just one chat, it was a nice touch.

Sure, it wasn't the cheapest stay, but honestly it was passable.

We had a fantastic time exploring Durango during our stay. The hotel felt modern and family-friendly, with easy access to great outdoor activities like hiking and fishing. The staff made us feel welcome, ensuring we had everything we needed, which was a huge relief for us with kids around.

My kids wished for a pool to splash around in after our days out.

Stayed in a queen suite with sofa bed for two nights, and it was a pleasant experience. The breakfast offered delicious options like freshly baked pastries and a variety of juices. Staff were friendly and always ready to assist, which resonated with our happy visit from before.

the pool area was closed due to maintenance.

Exceptional Customer Service and Clean Rooms

My stay was fantastic, thanks to the courteous staff who went above and beyond, including General Manager Jenny Roberts. The newly remodeled room was clean and spacious, providing a comfortable atmosphere for my visit. I appreciated the variety of breakfast options offered each morning, especially the fresh smoothies. The only downside was the steep steps to the pool area, which could be challenging for shorter guests.

The breakfast offered a decent variety on weekends, including favorite items like pancakes, French toast, and breakfast sandwiches. A saltwater hot tub provided a relaxing end to the day after outdoor activities.

Upon arrival, the room had a pungent smell of cheap cologne, which required airing out immediately. The toilet bowl exhibited black mold, raising significant cleanliness concerns and suggesting inadequate housekeeping. Additionally, there were no daily housekeeping services, which added to the inconvenience, requiring guests to manage their own trash and towels during their stays.

The recent remodeling elevated the comfort of our stay. the rooms were beautiful and well-maintained. Breakfast was a highlight, featuring delicious, fresh organic products, though we encountered scarce food options close to the end times. Staff members stood out, especially in their efforts to keep the breakfast area clean and stocked. However, on the second morning, not enough food was available as it was cleared away prematurely.